Customize the widget's look

Match the widget to your brand.

The widget is the voice call button that appears on your site. You can control how it looks under Agent settings → Widget.

Setting a brand color and position in the Widget tab.

1

Set your brand color

Set a brand color to match your site. It's used for the call button and the accent colors inside the widget. Pick a color with enough contrast so the button stands out in the corner of your page.
2

Choose its position

Choose whether the widget sits at the bottom right or bottom center of your site. Bottom right stays out of the way, while bottom center draws a little more attention. For even more attention, you can also have it open on its own.
3

Preview before you publish

Use Open live preview in the Install tab to see your color and position exactly as visitors will, before the changes go out. New to it? See Preview your assistant.

Common questions

When do my changes go live?

Your color and open settings apply once you click Save, and visitors see them the next time a page loads. Preview them first to be sure.

Can I use my own exact brand color?

Yes. Beyond the preset swatches, you can type any hex code (for example #7C3AED) into the color field to match your brand exactly.

Where do I set auto-open?

Auto-open and its delay live in the Behaviour section of the Widget tab. See Choose when the widget opens.