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Use your own domain

Bring your AI Website to your own web address.

Already own a domain? Point it at your AI Website so visitors reach your assistant at your own web address instead of a kisnip.com one. HTTPS is handled for you.

Connecting your own domain to your AI Website.
  1. 1

    Add your domain

    In the same AI Website tab, find Custom domain and enter the domain you own, for example ai.yoursite.com. Click Connect domain.

    Custom domains build on AI Website, so publish your assistant as a website first.
  2. 2

    Point your domain to us

    We'll show you the DNS record(s) to create, usually a CNAME and sometimes a TXT record for verification. Sign in to your domain provider and add each one exactly as shown. DNS changes can take a little while to spread.

  3. 3

    Verify and go live

    Back in Kisnip, click Check status. Once your domain checks out, your assistant is live at your own address, with HTTPS set up automatically.

Troubleshooting

Verification keeps failing?

Double-check the DNS record matches exactly, with no extra dots or spaces. New records can take up to an hour, sometimes longer, to take effect.

Where do I add DNS records?

In your domain provider's dashboard, where you bought the domain, look for DNS or Records. Add the CNAME, and any TXT record we show you, exactly as displayed.

Can I use my root domain?

Use a subdomain like ai.yoursite.com. Root domains often can't take a CNAME, so a subdomain is the reliable choice.

Still need help?Our team usually replies within one business day.

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