Get an email the moment a visitor leaves their details, sent to whoever you choose.
Contact requests show up in your dashboard, but you don't have to keep it open. Kisnip can email you the moment a visitor sends one, so you can follow up right away.
Open the Notifications tab in your dashboard and switch on contact notifications. They're off by default, so nothing is sent until you turn them on.
Add one or more email addresses to the contact recipients list. Everyone on it gets the same email, so you can include a colleague or a shared inbox. Remove an address any time to stop sending to it.
As soon as someone sends a request, you get an email with their name, email, phone and message, plus a link that opens the request in your dashboard. The visitor also gets an automatic confirmation in their own language.
No. Contact notifications have their own switch and recipients list, so you can send contact alerts and conversation summaries to different people, or turn on just one of them.
Yes, and it's automatic. The visitor gets a short confirmation in their own language the moment they send a request. Your notification is the separate copy sent to you.
Check that contact notifications are on, that the address is on the contact recipients list, and that your account email is verified. It's also worth checking spam. You can always see every request in the dashboard under Contact requests.
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