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For hospitality & travel

The AI assistant for your hotel or venue

Guests have questions before they book. Kisnip answers them about your rooms, menus, amenities and location instantly, 24/7, in their own language.

  • Answers questions about rooms and menus What's on offer and what's included, pulled from your own pages, so guests know before they book.
  • Explains amenities and policies Check-in times, parking, pets and more, answered from your own information so nothing catches guests off guard.
  • Shares location and directions Where you are and how to get there, so guests arrive without stress or a phone call.
  • Always on, even after hours It answers every guest 24/7, so questions get handled long after the front desk has closed.
  • Speaks every guest's language International guests get answered in their own language automatically, so nobody leaves confused.
  • Takes reservation requests Guests send a table or booking request right in the chat, and it reaches you without a call to the front desk.
In practice

The questions guests ask before they book

These are the moments a guest decides to book. Kisnip answers each one from your own content, on the spot.

"What's included in the room?"

Reads your room details and gives a clear answer, without a phone call.

"What's on the menu?"

Answers questions about food and drink straight from your own pages.

"What time is check-in?"

Explains check-in, check-out and policies from your own information.

"Where are you and how do I get there?"

Shares your location, parking and directions straight from your own pages.

"How do I book?"

Explains how to book or reserve from your own information, day or night.

"Can you help in my language?"

Answers international guests in their own language automatically.

FAQ

Hospitality questions, answered

Can it answer questions about rooms, amenities and availability?

Yes. Kisnip answers from your own pages, so guests get accurate details about rooms, amenities and your location.

Can guests request a reservation through the chat?

Yes. With booking enabled, guests can request a reservation right in the conversation, and it lands in your calendar.

Does it help guests in other languages?

It does. Kisnip replies in each visitor's language automatically, so travellers from abroad feel right at home.

How do I set it up for my property?

Just add your website and Kisnip learns from your pages. You can paste extra details anytime, no technical work needed.

Can it help guests around the clock?

Yes. Kisnip answers day and night, so late enquiries still get help and guests can leave their details or request a booking.

Still have questions?

Step-by-step guides to set up and get the most out of Kisnip.

Turn more visitors into bookings

Answer questions about your rooms, amenities and the area instantly, 24/7, in every guest's language. Start free in minutes, no credit card required.