Shoppers leave when a question goes unanswered. Kisnip answers product, shipping and returns questions instantly, 24/7.
These are the moments a shopper hesitates. Kisnip answers each one from your own content, on the spot.
Checks your product details and tells them what's available before they bounce to a competitor.
Reads your delivery info and gives a clear answer, removing a top reason carts get abandoned.
Explains your returns policy in plain words, so buyers feel safe clicking checkout.
Compares options from your catalog and guides them to the product that fits their need.
Answers from your current product pages so shoppers aren't left guessing.
Surfaces the details buyers want post-purchase, cutting down repeat support emails.
Yes. Kisnip adds to any website with one small snippet or a plugin, so it works alongside Shopify, WooCommerce, Wix, Squarespace and custom stores without changing your setup.
From your own store. Kisnip trains on your product pages, shipping and returns policy and FAQs, so it only tells shoppers what's actually true about your business.
Yes. Kisnip suggests matching products from your own catalog based on what shoppers ask, so they find the right item faster and more baskets get filled.
Yes. Kisnip detects and replies in the visitor's own language automatically, so customers abroad can get answers without you translating a thing.
Yes. Kisnip answers around the clock, so late-night shoppers still get help and can be guided to the right product or leave a contact request.
Step-by-step guides to set up and get the most out of Kisnip.
Answer product, shipping and returns questions instantly, 24/7, so fewer carts get abandoned. Start free in minutes, no credit card required.
